Commission-free booking engine for hotels, country houses and apartments in Tales

The home screen greets you with every critical figure of the day in real time: today's arrivals and departures, occupancy rate, revenue for the month and bookings awaiting confirmation. It is designed for the front desk: what matters first, without endless menus.

• Smart alerts: flags pending bookings and what needs cleaning today.
• Shortcuts to the modules you use most (Revenue, Housekeeping, Guests, Channels…).
• Latest bookings with status and payment status, so you can act in seconds.

A visual grid with one row per property type and one column per day. At a glance you see the rate, the free units and the status of every date. It is the operational heart of AciertaHotel and where you will spend most of your time.

• Bulk editing: drag to change rate, allocation or minimum stay across a whole date range at once.
• Open or close specific dates and set seasonal or high-season rates.
• Occupancy traffic light (available, low availability, full, closed) to spot gaps and optimise.

A list with filters by status, dates and guest, plus a detail page for every booking. You can create manual bookings for walk-ins or phone calls, amend them, cancel them applying your policy, and mark them as no-show or completed.

• Details with guest data, amount, payment status and internal notes.
• Manual booking in seconds for reservations arriving through other channels.
• Copyable online check-in link and check-in status per booking.

An embeddable widget you paste into your own website with two lines of code. Your guests search dates, see real availability and book without leaving your domain or paying commission to a middleman. It loads in an isolated iframe so your site's design never clashes with the widget's.

• Mobile-first, fast and accessible (keyboard, ARIA, contrast).
• Inherits your logo and brand colour automatically.
• Works with WordPress, Wix, Squarespace or plain HTML.

A private portal, with a unique link per booking, where the guest completes check-in from their phone before arriving: they record the details of every traveller (in the exact format SES Hospedajes requires) and can add extras. It cuts queues at reception and leaves the paperwork done.

• The link is sent automatically in the confirmation email.
• The data feeds straight into the Ministry of the Interior traveller register.
• A cross-selling opportunity: breakfast, parking, late checkout… right before arrival.

Sync your availability with Airbnb, Booking, Vrbo and other calendars over iCal, in both directions. You export a link per property type so the OTAs can read your bookings, and import their calendars so their bookings block your availability automatically. That is how you avoid overbooking across channels.

• Export via a secure token you paste into each OTA.
• Import that creates blocks and reduces allocation in real time.
• A record of the last sync and the number of events per channel.

When a guest searches for dates with no availability, instead of losing them the widget offers to add them to the waiting list. If a date frees up, the dashboard flags it with a "There's room!" indicator and you can notify the guest by email in one click.

• Automatic capture from the widget with the dates pre-filled.
• Automatic availability detection for every request.
• Turns cancellations and last-minute gaps into revenue.

Create sellable add-on services — breakfast, parking, late checkout, cot, experiences — priced per stay, per night, per guest or a combination. They are offered during online check-in, at the moment the guest is most likely to say yes.

Generate percentage or fixed-amount discount codes, with a validity period, a maximum number of uses and a minimum stay. They apply automatically in the booking engine and keep count of how often they have been used. Ideal for campaigns, early bookings or loyalty.

On top of each property type you define different sellable rates: standard, non-refundable, breakfast included… Each plan has its own price adjustment and cancellation policy. It is the classic lever for raising conversion and average revenue.

A kanban-style board with your units organised by status: dirty, in progress, clean, inspected or out of service. Tasks are generated automatically from the day's departures and you can assign them to individual staff. You know instantly what is ready for the next check-in.

• Tasks generated automatically from check-outs.
• Assignment by person and priority (high / medium / low).
• Statuses that speed up check-in once a unit has been inspected.

Define each type with its description, photos, amenities, maximum occupancy, base rate and number of units. On creation, AciertaHotel automatically generates availability for the next 365 days, ready to sell. And it uses your word: if you rent apartments, the whole dashboard says "apartments", not "rooms".

Integration with the Spanish Ministry of the Interior API for the traveller report that is compulsory in Spain. Register the travellers on each booking and submit them to SES, automatically on registration or batched for later. The dashboard shows how many are still pending.

• Traveller data encrypted and SES credentials protected (AES-256).
• It only fills itself if the guest completes online check-in.
• Supports both the Ministry's test and production environments.

Invite your team and assign roles (owner or staff). Each user signs in to the dashboard with their own account, and housekeeping tasks can be assigned to specific people. Everything is recorded in an audit log.

The metrics the big chains use, within reach of an independent property: occupancy, ADR (average daily rate), RevPAR (revenue per available room), average length of stay and the pace of the next 30 days. AciertaHotel analyses your occupancy and suggests raising or lowering rates, and you can apply every suggestion to the calendar with a single button.

• Automatic comparison with the previous month.
• Performance by property type (occupancy, ADR, RevPAR, revenue).
• Dynamic pricing suggestions you can apply in one click.

Reports ready for day-to-day work and for the accountant: night audit with arrivals, departures and in-house; revenue by channel and by property type; occupancy over a date range; and where your guests come from. All exportable to CSV to open in Excel.

Record the payments on each booking (cash, card, transfer), handle refunds and track payment status. A panel showing total collected, outstanding and refunded. And if you connect your Redsys terminal, the guest pays by card when booking — the full amount or just a deposit — and the money lands in your bank account without passing through AciertaHotel.

A CRM that builds each guest's profile from their bookings: stay history, nights, total spend and average ticket. Flag your VIPs, add notes and tags, and manage marketing consent. Knowing who comes back is the cheapest way to grow.

• A unified profile by email with automatic statistics.
• Tags, internal notes and VIP or blocked flags.
• The basis for segmented marketing campaigns.

Create email templates with variables ({guest_name}, dates, property) and let AciertaHotel send them on its own: a welcome message in the days before arrival and a thank-you after checkout. You can also send manual campaigns to guest segments.

• Automatic triggers: pre-arrival and post-checkout.
• Send history with delivery status.
• Example templates ready to use.

Request reviews from your guests after their stay with a unique link by email. The guest rates from 1 to 5 and leaves a comment, and you decide what to publish, hide or reply to from the dashboard. Turn good experiences into social proof for your website.

A documented REST API with keys and granular permissions (scopes) to read availability, properties and bookings, or create bookings from your own applications. Generate and revoke keys from the dashboard, with a record of last use.

The booking engine is ready for more than 35 languages, so every guest books in their own. Each property sets its default language and currency. Essential for attracting international travellers without friction.

Three layers of defence guarantee you never sell one unit too many: temporary holds while the guest completes their booking, an atomic database confirmation that checks and reserves in a single operation, and idempotency keys that prevent duplicates from double clicks or network retries.

For operators with several properties: manage every property and its users from one central panel, with a cross-tenant audit log and platform-wide settings.